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Leadership Track Learning Objectives:
- Guide your organization to become more consumer-centric
- Transform your organizational culture by scaling habit change across the workforce
- Restore joy and a feeling of accomplishment to your day by working smarter, not harder
- Take specific action steps to address contemporary healthcare leadership challenges
Day 1
Wed, Mar 03, 2021
Conference Welcome and Opening Keynote
Break and Transition to Adapting Your Leadership Track
Discover the Secret Lives of Customers
Craig Deao, MHA Managing Director and Speaker - Huron
David Duncan Senior Partner - Huron | Innosight
The Future of Care Experience: Moving Beyond Satisfaction
Colleen McCrory, MBA, FACHE Director and Coach - Huron
Day 2
Thu, Mar 04, 2021
Conference Welcome Back, Day Two Opening Remarks and Keynote
Break and Transition to Adapting Your Leadership Track
Nothing Changes Until the People Change: How to Transform Organizational Cultures Through Habit Change
Natalie Painchaud Director of Learning - Huron | Innosight
Ryan McPherson Managing Director - Huron
The Post-COVID Executive
Clay Linkous, MBA, FACHE, CSSBB Director and Coach - Huron
Katie Oliva, RN, MBA, MSN, NEA-BC, CCNS, CCRN Senior Director and Coach Leader - Huron
Diversity, Equity, and Inclusion
Kristie Tobias, MHA, HFMA CRCR Director, Coach and Speaker - Huron
Day 3
Fri, Mar 05, 2021
Conference Welcome Back, Day Three Opening Remarks and Keynote Panel Discussion
Break and Transition to Adapting Your Leadership Track
How to Work Smarter Not Harder | Time and Energy Management: 10 Practical Ideas That Will Make Your Day Easier and More Productive
Jackie Gaines, MS, RN Senior Director and Executive Leadership Coach - Huron
How to Work Smarter Not Harder | Dynamic Communication for Dynamic Times
Clay Linkous, MBA, FACHE, CSSBB Director and Coach - Huron
How to Work Smarter Not Harder | Leading the Virtual, Stressed Team
Stephanie Baker, MBA/HCM, BSN, RN, CEN Managing Director - Huron
WIRED for Resilience
Margaret Stanzell Director - Huron
Wayne Sotile, PhD Founder - Sotile Center for Resilience